The Viking answering a customer's letter

Send us a message

A real person reads every message — usually the same business day. Fitment checks are free, return labels are painless, and nobody here works on commission.

What can we help with?

Need a return label? It's self-service — instant.

The returns page looks up your order and emails you a prepaid return label on the spot — for eligible lower-48 + DC orders, returns are free, refund within 3 business days of the part arriving back to us.

Go to return an order →

Something more complicated — damaged part, wrong part, freight? Send the message below and a real person handles it fast.

Name

Phone (optional)

Order / invoice #

VIK-

It's in your order email from VikingUsedAutoParts@gmail.com.

Part / stock # (optional)

VIN (optional — lets us verify fit)

Your message Photos (optional — up to 10, e.g. how the item arrived, or the part on your car)

Prefer the phone? (530) 353-6118, Mon–Fri. Messages are usually faster.