Terms of sale

Effective July 5, 2026

What you are buying

Viking sells used OEM auto parts removed from actual donor vehicles. Product photos show the exact item you are buying unless a listing clearly says otherwise. Used parts can have normal wear, cosmetic marks, and vehicle-specific fitment limits.

Pricing and payment

Prices are listed in US dollars. Eligible orders are paid through PayFabric's hosted payment page, so card numbers are entered with our payment processor and never touch Viking's servers. Orders over $3,000 are paid by bank wire transfer, and the wire must clear before your item ships. The threshold applies to the item cost before sales tax or warranty add-ons. Wire instructions are shown at checkout. Freight orders (engines, transmissions, and other large items) require your VIN — so we can verify fitment before your part ships — plus whether the delivery address is residential and whether you need liftgate service. There's no extra charge for either; freight carriers require those details before we can book the shipment.

Shipping

Standard-shipping items usually ship the same business day when paid before 11 AM Pacific, Monday through Friday, excluding Federal & USPS/FedEx/UPS holidays. Freight items ship within 2 business days after payment is received — for wire-transfer orders, after the wire clears — unless we tell you otherwise.

Warranty and returns

Every part includes Viking's 90-day warranty and 90-day return window. For eligible lower-48 + DC website orders, return shipping is free — including freight items, where our staff coordinates the carrier pickup. See Our Guarantee for the full plain-English policy.

Cancellations

If you need to cancel an order, use the cancellation portal as soon as possible. Some orders can be stopped automatically; others need staff review if packing or shipping has already started.

Text message program (SMS/RCS)

Viking Used Auto Parts order updates: if you opt in at checkout, we first text a one-time opt-in confirmation (welcome) message, then your order confirmation; initial or replacement tracking; delay, out-for-delivery, and delivery updates; and return-received updates. If you ask us about a specific part, a staff member may send you a single text with a link to that part's page. Message frequency varies by order and shipment. Message and data rates may apply.

Reply HELP for help or call (530) 353-6118. Reply STOP to opt out at any time; after STOP you will receive no further messages unless you re-subscribe by replying START. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

Limitation of liability

Viking's responsibility for any order is limited to the amount you paid for the item and related shipping or tax on that order. We are not responsible for labor, downtime, lost profit, diagnostic charges, rental cars, or incidental or consequential damages.

Governing law

These terms are governed by California law. Any dispute will be handled in California unless applicable consumer law requires otherwise.

Contact

Questions about an order or these terms? Contact us or call (530) 353-6118.